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Performance Dashboards

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Welcome to the the Village's Performance Dashboards

As part of an ongoing effort to continuously improve performance and demonstrate transparent operations to the public, the Village of Pinehurst invites you to view our performance dashboards. The dashboards allow you to view year-to-date performance levels for key performance measures that are critical to achieving the Village's mission to promote, enhance, and sustain the quality of life for residents, businesses, and visitors. Following the end of each fiscal year, the Village releases a State of the Village annual performance report. View the State of the Village reports here.

How to Navigate the Dashboards

The dashboards are organized by Balanced Scorecard Goals which are set by the Village Council annually. Select a goal to view the status of the select key performance indicators (KPIs) associated with that goal.

The dashboards include colors (red, yellow, green) to easily identify the status of the key performance indicator relative to its goal. Green indicates that the measure is achieving or exceeding the Village's desired results. Yellow indicates that the measure is below the goal but within a tolerance interval and should be monitored. Red indicates that the measure is not achieving the desired results and may require attention. Please note the performance scores of these key KPI dashboards only represent those measures shown, not the complete the departmental dashboards.

Key Performance Measures

Questions or Comments?

Contact Lauren Craig, Organizational Performance Director, at lcraig@vopnc.org or 910-295-8644.