Help is available for people who need affordable housing, are at risk of losing housing, or are experiencing abuse, neglect, exploitation, domestic violence, homelessness, or another crisis.

If there is immediate danger, a serious injury, a fire, or a crime in progress, call 911.

Find the Right Help Quickly

• Immediate danger or medical emergency: Call 911
• Suspected abuse, neglect, or exploitation of a disabled adult: Moore County Adult Protective Services, 910-947-2436
• Domestic violence, sexual assault, or human trafficking: Friend to Friend 24-hour crisis line, 910-947-3333
• Mental-health, substance-use, or emotional crisis: Call or text 988
• Housing, shelter, food, utility, or other urgent needs: Call 211 or 888-892-1162
• Help locating aging-related services: Moore County Department of Aging, 910-947-4483

Affordable and Supportive Housing

NCHousingSearch.org

What it offers:
A free statewide search service for:

• Affordable rental housing
• Market-rate rentals
• Accessible units
• Senior housing
• Veterans’ housing
• Properties with supportive features
• Housing that accepts certain rental-assistance programs

Listings can be searched by location, rent, number of bedrooms, accessibility, and other features.

Who may use it:
Anyone looking for rental housing in North Carolina. Eligibility for an individual property depends on its income limits, age requirements, availability, application standards, and subsidy rules.

How to apply:

1. Search by city, county, or ZIP code.
2. Contact the property directly.
3. Confirm availability, rent, deposits, accessibility, and eligibility.
4. Ask whether there is a waiting list or application fee.
5. Never send money before verifying the property and rental agent.

Cost:
The search service is free. Property application fees, deposits, and rent vary.

Telephone: 877-428-8844

Website: NCHousingSearch.org

Information last verified: July 2026

Questions to Ask About Housing

Before applying, ask:

• Is the unit currently available?
• Is there a waiting list?
• Are there age or income requirements?
• Are utilities included?
• Is rental assistance accepted?
• Is there accessible parking?
• Are entrances and bathrooms accessible?
• Are elevators available?
• Are pets or service animals permitted?
• What services are provided on site?
• What fees are due before moving in?
• How are maintenance requests handled?

Do not pay by gift card, cryptocurrency, wire transfer, or cash sent through the mail. Be cautious if someone refuses to show the property or pressures you to pay before reviewing a lease.

Moore County Department of Aging Information & Assistance

What it offers:
Information and referrals for older adults and families exploring housing, in-home support, long-term care, transportation, meals, and other community services.

Who may qualify:
Older adults, caregivers, and families may request information. Referred housing and service programs have their own eligibility requirements.

How to apply:
Call and explain the person’s current living arrangement, health or accessibility needs, income concerns, and how soon housing may be needed.

Cost:
No cost for information and referrals.

Telephone: 910-947-4483

Website: Moore County Information & Assistance Program

Information last verified: July 2026

Housing Counseling

HUD-Approved Housing Counseling

What it offers:
HUD-approved housing counselors may provide guidance involving:

• Renting
• Buying a home
• Mortgage problems
• Foreclosure prevention
• Reverse mortgages
• Credit and budgeting
• Housing discrimination
• Avoiding housing scams

Who may qualify:
Anyone may contact a housing counseling agency. The services available and any fees vary by agency and type of counseling.

How to apply:
Use HUD’s official directory or telephone line to locate an approved agency. Tell the counselor whether the problem involves rent, a mortgage, foreclosure, reverse mortgage, discrimination, or another housing concern.

Cost:
Foreclosure-prevention counseling and counseling for people experiencing homelessness are generally free. Ask about fees for other services before proceeding.

Telephone: 800-569-4287

Website: HUD Housing Counseling

Information last verified: July 2026

Do not pay an unsolicited company to “guarantee” a mortgage modification, stop a foreclosure, or obtain government housing. Verify that a counselor is HUD-approved.

Homelessness Prevention and Emergency Shelter

NC 211

What it offers:
Free, confidential referrals to available community services, including:

• Emergency shelter
• Rent and utility assistance
• Homelessness-prevention programs
• Food
• Transportation
• Domestic-violence services
• Disaster assistance
• Healthcare and prescription resources

NC 211 does not operate shelters or approve financial assistance. It helps callers identify programs that may be available.

Who may use it:
Anyone may call. Eligibility for referred programs varies.

How to obtain help:
Dial 211 and provide the ZIP code, household size, current housing situation, and how soon help is needed. Say clearly if the person will be without a safe place to stay that day.

Cost:
Free.

Telephone: Dial 211 or call 888-892-1162

Website: NC 211

Information last verified: July 2026

If You May Lose Your Housing

Act as early as possible:

1. Contact the landlord or mortgage servicer.
2. Ask whether a payment plan or hardship option is available.
3. Keep all notices, leases, payment records, and correspondence.
4. Contact NC 211 for current prevention programs.
5. Consult a HUD-approved housing counselor.
6. Seek legal advice before ignoring a court notice or signing an agreement.
7. Attend all scheduled court hearings.

An eviction notice or foreclosure letter does not always mean that removal is immediate, but deadlines are important. Do not ignore legal papers.

Elder Abuse, Neglect and Exploitation

Abuse can occur at home, in the community, or in a care facility. The person causing harm may be a relative, caregiver, friend, neighbor, professional, or stranger.

Possible Warning Signs

• Unexplained injuries or repeated falls
• Poor hygiene, dehydration, or lack of needed care
• Unsafe or unsanitary living conditions
• Missing medications or medical equipment
• Fearfulness around a particular person
• Sudden isolation from family or friends
• Unexplained withdrawals or unpaid bills
• Missing possessions
• Sudden changes to accounts, deeds, or beneficiaries
• A new person controlling access to money or communication
• Pressure to sign documents
• A caregiver refusing needed services
• Abandonment or confinement
• A person being left without food, heat, medication, or supervision

Self-neglect may also require help. Warning signs can include an adult being unable to obtain food, medication, shelter, personal care, or protection without assistance.

Moore County Adult Protective Services

What it offers:
Adult Protective Services receives and evaluates reports concerning disabled adults who may be abused, neglected, self-neglecting, or exploited and may need protective services.

Possible responses include:

• Evaluating the report
• Assessing the adult’s needs and safety
• Coordinating services
• Working with the adult, family, or caregiver
• Reporting suspected criminal conduct to appropriate authorities
• Taking additional protective action when legally necessary

Who may qualify:
North Carolina APS serves disabled adults who may need protective services. Older age by itself does not necessarily establish APS eligibility. APS determines whether the legal and program requirements are met.

Protective-services eligibility is not based on income.

Who may report:
Anyone who has reasonable cause to believe that a disabled adult may need protective services should contact the county Department of Social Services. You do not need to investigate or prove what happened before making a report.

How to report:
Call Moore County Department of Social Services and state that you want to make an Adult Protective Services report. Provide:

• The adult’s name and location
• The nature and extent of the concern
• Immediate safety or medical risks
• The alleged responsible person, if known
• Other people who may have relevant information
• Whether law enforcement or emergency medical services are already involved

Cost:
No cost to make a report or receive an APS evaluation.

Telephone: 910-947-2436

Website: North Carolina Adult Protective Services

Information last verified: July 2026

When to Contact Law Enforcement

Call 911 when:

• Someone is in immediate danger
• A serious injury has occurred
• Violence is occurring or threatened
• A caregiver has abandoned a person who cannot safely remain alone
• Essential medication, food, or medical care is being withheld
• A crime is in progress

Contact local law enforcement promptly when theft, assault, forgery, fraud, threats, or other criminal conduct is suspected, even if an APS report is also made.

Domestic Violence, Sexual Assault and Human Trafficking

Domestic violence can include physical harm, threats, intimidation, isolation, stalking, sexual abuse, financial control, medication withholding, or preventing contact with family and healthcare professionals.

Abuse is not limited to spouses or younger people.

Friend to Friend

What it offers:
Friend to Friend assists survivors of domestic violence, sexual assault, and human trafficking in Moore County and surrounding areas. Services include:

• 24-hour crisis assistance
• Safety planning
• Advocacy
• Emergency shelter
• Court advocacy
• Information and referrals
• Translation and interpretation assistance

Who may qualify:
People affected by domestic violence, sexual assault, or human trafficking. Call the crisis line to discuss the situation and current service availability.

How to obtain help:
Call the crisis line from a safe telephone or device. An advocate can discuss immediate safety, shelter availability, and other options.

Cost:
Crisis and advocacy services are provided without charge. Confirm details with the program.

24-hour crisis line: 910-947-3333
Advocacy office: 910-947-1703
Court advocacy: 910-947-3327

Website: Friend to Friend

Information last verified: July 2026

If an abusive person monitors telephone or internet activity, use a safer device when possible. Deleting browsing history may not completely erase evidence of internet use.

National Domestic Violence Hotline

What it offers:
Confidential crisis support, safety planning, information, and referrals.

Telephone: 800-799-SAFE (800-799-7233)
Text: Text START to 88788

Website: National Domestic Violence Hotline

Information last verified: July 2026

Call 911 if violence is occurring or there is immediate danger.

Mental-Health and Emotional Crisis

988 Suicide & Crisis Lifeline

What it offers:
Free, confidential support from trained crisis counselors for:

• Thoughts of suicide or self-harm
• Severe emotional distress
• Mental-health crises
• Substance-use crises
• Concern about a friend or family member
• Anyone who needs immediate emotional support

A person does not have to be suicidal to contact 988.

Who may use it:
Anyone in the United States may call, text, or use online chat. A friend, caregiver, or family member may also contact 988 for guidance.

How to obtain help:
Call or text 988. Use 911 instead when there is immediate physical danger, a suicide attempt in progress, or a life-threatening medical emergency.

Cost:
Free.

Telephone or text: 988

Website: 988 Suicide & Crisis Lifeline

Information last verified: July 2026

Emergency and Disaster Shelter

During a hurricane, winter storm, extended power outage, wildfire, or other community emergency, shelters may be opened at locations selected for that specific event.

Do not assume that a previous shelter location will be used again.

For current shelter information:

• Follow official Village of Pinehurst and Moore County emergency announcements.
• Register for local emergency notifications.
• Call 211 for shelter and disaster-resource information.
• Call 911 for immediate rescue or a life-threatening emergency.
• Contact the American Red Cross at 800-733-2767 for disaster assistance.

American Red Cross website: RedCross.org

Information last verified: July 2026

What to Take When Leaving Quickly

If it is safe to gather belongings, consider taking:

• Identification
• Medications
• Medicare and insurance cards
• Eyeglasses and hearing aids
• Mobility devices
• Medical equipment and charging cords
• Telephone and charger
• Keys
• Essential legal documents
• Emergency contacts
• A change of clothing
• Necessary supplies for a service animal or pet

Personal safety comes first. Do not delay leaving a dangerous situation to collect documents or possessions.

Program availability, shelter capacity, housing listings, eligibility requirements, and telephone contacts can change. Contact the organization directly to confirm current information. Inclusion in this directory does not guarantee admission, benefits, housing, or financial assistance.