The right assistance, equipment, or home modification can help an older adult or person with a disability remain safer and more independent at home.

Services may range from occasional help with household tasks to personal care, caregiver respite, accessibility modifications, and assistive technology. Eligibility, cost, funding, service area, and waiting lists vary.

Start Here: Request a Needs Assessment or Referral

Moore County Department of Aging Information & Assistance Program

What it offers:
Helps older adults and families identify services, evaluate general needs, obtain referrals, and coordinate available community resources.

Who may qualify:
Older adults, family members, and caregivers seeking aging-related information. Eligibility for any referred service depends on that program’s requirements.

How to apply:
Call and explain what tasks have become difficult, whether there are immediate safety concerns, and what assistance is already available.

Cost:
No cost for information and referrals.

Telephone: 910-947-4483

Website: Moore County Information & Assistance Program

Information last verified: July 2026

In-Home and Personal-Care Assistance

Moore County In-Home Aide Services

What it offers:
Certified nursing assistants provide two general levels of assistance:

Home Management

• Light housekeeping in primary living areas
• Laundry
• Grocery shopping
• Necessary errands
• Simple meal preparation

Personal Care

• Bathing
• Dressing
• Eating
• Walking and mobility
• Toileting

A registered nurse coordinates and oversees the care provided through the program.

Who may qualify:

• Moore County residents
• Age 60 or older
• Individuals determined to need eligible in-home assistance

An assessment, available program capacity, and additional requirements may apply.

How to apply:
Call the In-Home Aide Services program. Staff will explain the assessment, enrollment process, service availability, and any waiting list.

Cost:
Contact the program for current cost, contribution, or income-related requirements.

Telephone: 910-947-4174

Website: Moore County In-Home Aide Services

Information last verified: July 2026

Other Personal-Care and Household Assistance

Additional assistance may be available through Medicaid, long-term-care insurance, veterans’ benefits, private home-care agencies, or privately hired caregivers.

Services may include:

• Bathing and dressing assistance
• Meal preparation
• Medication reminders
• Light housekeeping
• Shopping and errands
• Companionship
• Respite care
• Overnight or live-in assistance
• Skilled nursing or therapy ordered by a healthcare professional

Who may qualify:
Requirements depend on the program or payment source. Medicare, Medicaid, veterans’ programs, private insurance, and long-term-care insurance have different coverage rules.

How to apply:
Begin with the Moore County Department of Aging, a healthcare professional, insurance plan, or the appropriate benefits program. Ask whether an in-home assessment is required.

Cost:
May be publicly funded, insurance-covered, income-based, or privately paid. Medicare does not generally pay for ongoing custodial care when that is the only care needed.

Telephone: Moore County Department of Aging, 910-947-4483

Website: Medicare Home Health Services

Information last verified: July 2026

Choosing an In-Home Provider

Before hiring an agency or individual, ask:

• Is the agency properly licensed?
• Are workers insured, bonded, and background-checked?
• Who supervises the care?
• What training does the worker receive?
• Who provides care if the regular worker is unavailable?
• What tasks can and cannot be performed?
• Is there a written care plan?
• What is the hourly or visit cost?
• Is there a minimum number of hours?
• How are complaints handled?
• How can service be canceled?

Do not hire solely based on an unsolicited call or advertisement. Verify credentials and obtain the cost, services, and cancellation terms in writing.

Caregiver Support

Moore County Family Caregiver Program

What it offers:

• Information and referrals
• Help evaluating caregiving needs
• Caregiver education and training
• Support services
• Caregiver support groups
• Possible respite assistance
• An on-site lending library with caregiving resources

The full caregiver program should also be described in the website’s separate Caregiving & Planning Ahead section.

Who may qualify:
The program assists:

• People caring for an adult age 60 or older
• People caring for someone with Alzheimer’s disease or a related memory disorder, regardless of the care recipient’s age
• Grandparents age 55 or older who are raising grandchildren

Requirements may differ by service.

How to apply:
Call the Family Caregiver Advisor to discuss needs and complete any necessary registration.

Cost:
The County’s caregiver support group is free. Ask about costs, eligibility, and availability for respite or other services.

Telephone: 910-947-4186

Website: Moore County Family Caregiver Program

Information last verified: July 2026

Home Repairs and Accessibility Modifications

Home modifications may make everyday activities safer and easier. Possible improvements include:

• Entrance ramps
• Handrails
• Grab bars
• Improved lighting
• Lever-style door handles
• Nonslip flooring
• Widened doorways
• Accessible showers
• Raised toilets
• Lowered thresholds
• Repairs to unsafe steps, floors, roofs, plumbing, or electrical systems

An occupational therapist may be able to evaluate how the person moves through the home and recommend appropriate modifications.

North Carolina Home-Repair Programs

The North Carolina Housing Finance Agency supports programs that may help eligible homeowners address urgent repairs or accessibility needs. Assistance is generally administered through approved local governments or nonprofit organizations rather than provided directly to homeowners by the state agency.

What it may offer:
Depending on local funding, programs may address urgent health and safety hazards, accessibility modifications, or repairs needed to help an eligible resident remain at home.

Who may qualify:
Requirements can include:

• Ownership and occupancy of the home
• Household income
• Age or disability
• Condition of the property
• Location within a participating service area
• An urgent health, safety, or accessibility need

Funding may not be available in every location or at all times.

How to apply:
Contact the Moore County Department of Aging for current local referrals. Residents can also review state home-repair information and ask which organization currently administers assistance in Moore County.

Cost:
Assistance may be offered as a grant, deferred loan, forgivable loan, or another funding arrangement. Terms vary and should be reviewed carefully before signing.

Telephone: Moore County Department of Aging, 910-947-4483
State housing information: 919-877-5700

Website: North Carolina Housing Finance Agency

Information last verified: July 2026

Hiring a Contractor

If public assistance is unavailable and you plan to hire a contractor:

• Obtain more than one written estimate.
• Verify the contractor’s identity, address, insurance, and license when required.
• Ask for recent references.
• Use a written contract describing materials, permits, payment stages, and completion dates.
• Confirm who is responsible for permits and inspections.
• Avoid paying the full amount in advance.
• Do not respond to pressure to sign immediately.
• Do not allow an unsolicited contractor to drive you to a bank.
• Ask a trusted person or attorney to review a large contract.

Report suspected home-repair fraud to local law enforcement and the North Carolina Attorney General.

Assistive Equipment and Technology

Assistive technology is any device or system that helps a person perform a task, communicate, move safely, or live more independently.

Examples include:

• Canes, walkers, and wheelchairs
• Shower chairs and transfer benches
• Grabbers and dressing aids
• Amplified or captioned telephones
• Medication-reminder devices
• Large-button controls
• Magnifiers and screen-reading software
• Communication devices
• Adaptive kitchen equipment
• Bed or chair transfer equipment
• Doorbell, smoke-alarm, and telephone alerting devices

North Carolina Assistive Technology Program

What it offers:
The North Carolina Assistive Technology Program provides statewide assistance for people of all ages and abilities. Services include:

• Device demonstrations
• Short-term equipment loans
• Assistive-technology assessments
• Information about funding
• Equipment reuse and exchange resources
• Referrals to regional centers

Who may qualify:
North Carolina residents of all ages who have disabilities or functional needs. The appropriate service may depend on the device and the person’s circumstances.

How to apply:
Contact the program or submit a referral through its official website. Explain the task the person is trying to perform rather than requesting a particular product without an assessment.

Cost:
Many information, demonstration, and short-term loan services are publicly supported. Ask about any costs before receiving a service or device.

Telephone: 919-855-3564

Website: North Carolina Assistive Technology Program

Information last verified: July 2026

Medicare Durable Medical Equipment

What it offers:
Medicare Part B may cover certain medically necessary durable medical equipment prescribed for use at home. Examples can include walkers, wheelchairs, hospital beds, patient lifts, or other qualifying equipment.

Who may qualify:
Medicare beneficiaries who meet the applicable medical-necessity, prescription, supplier, and coverage requirements.

How to apply:

1. Ask a Medicare-enrolled healthcare professional whether the equipment is medically necessary.
2. Obtain the required order or prescription.
3. Use a Medicare-enrolled supplier that meets the coverage rules.
4. Confirm coverage and expected costs before accepting the equipment.

Cost:
Deductibles, coinsurance, rental rules, and supplier requirements may apply.

Telephone: 1-800-MEDICARE (800-633-4227)

Website: Medicare Durable Medical Equipment Coverage

Information last verified: July 2026

Disability Services

North Carolina provides services for people with disabilities involving independent living, employment, assistive technology, hearing loss, vision loss, communication, and community participation.

What may be offered:

• Independent-living skills and planning
• Vocational rehabilitation
• Assistive-technology evaluation
• Services for people who are blind or have low vision
• Services for people who are deaf or hard of hearing
• Communication access
• Benefits and community-resource referrals
• Disability-rights information

Who may qualify:
Eligibility depends on the program, disability, functional needs, goals, and other requirements.

How to apply:
Contact the N.C. Department of Health and Human Services Customer Service Center and ask to be directed to the appropriate disability program. The Moore County Department of Aging can also help older residents identify local resources.

Cost:
Varies by service. Some information and evaluation services are free; other programs may consider income, insurance, or available funding.

Telephone: NCDHHS Customer Service Center, 800-662-7030
Moore County Department of Aging: 910-947-4483

Website: NCDHHS Disability Services

Information last verified: July 2026

Before Making Changes at Home

A product or modification should address the individual’s actual abilities and home environment. Before purchasing expensive equipment or beginning construction, consider asking a physician, physical therapist, occupational therapist, or qualified accessibility professional:

• What activities are difficult or unsafe?
• Is the problem caused by strength, balance, vision, memory, pain, or another factor?
• Would training or therapy help?
• Is equipment needed temporarily or permanently?
• Can the device be tried before purchase?
• Will the proposed ramp or modification meet applicable requirements?
• Will the equipment fit through the home’s doors and hallways?
• Who will maintain or repair it?
• Could insurance or a public program help with the cost?

For immediate danger, a medical emergency, fire, or a situation in which a person cannot safely remain at home, call 911. For non-emergency referrals to local assistance, call NC 211 or the Moore County Department of Aging.