Finding the right assistance can be difficult—especially when programs are administered by different agencies and have different eligibility requirements. This directory connects Pinehurst residents, older adults, caregivers, and families with organizations that may be able to help.

The Senior Advisory Committee does not provide these services or determine eligibility. Contact the organization listed to confirm current services, qualifications, availability, cost, and application requirements.

Need Help Now?

For a life-threatening emergency or immediate danger, call 911.

If you or someone you know is experiencing a mental-health, substance-use, or emotional crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

If you suspect that an older or disabled adult is being abused, neglected, or financially exploited, contact law enforcement when there is immediate danger. Information about Adult Protective Services and other reporting options is available under Housing, Protection & Crisis Help.

Not Sure Where to Begin?

The Moore County Department of Aging is a good starting point for many aging-related needs. Its Information and Assistance Program can help residents and families understand available services, identify appropriate organizations, and make referrals.

Moore County Department of Aging: 910-947-4483
Address: 8040 U.S. Highway 15-501, West End, NC 27376
Department hours: Monday through Friday, 8 a.m.–5 p.m.

When calling for assistance, be prepared to explain:

• What kind of help is needed
• Where the person lives
• The person’s age
• Whether the need is urgent
• Whether the person is homebound or has a disability
• Whether transportation is available
• Whether income, insurance, or veteran status may affect eligibility

Explore Services:

Everyday Needs: Transportation, Meals & Emergency Assistance

Find help with essential transportation, meals, food access, and immediate basic needs.

Resources include:

• Transportation to medical appointments and essential destinations
• Public and coordinated transportation
• Congregate dining programs
• Home-delivered meals
• Food assistance
• Short-term emergency assistance

Help at Home & Accessibility

Find services that may help an older adult or person with a disability remain safely and independently at home.

Resources include:

• In-home aide services
• Personal-care and household assistance
• Caregiver support
• Minor home repairs
• Ramps and accessibility modifications
• Assistive equipment
• Disability services

Health Care & Prescription Assistance

Find help accessing healthcare, understanding insurance, managing medication costs, and locating health-related benefits.

Resources include:

• Healthcare access
• Prescription-cost assistance
• Medicare counseling through SHIIP
• Medicare and Medicaid information
• Medical equipment
• Disability-related health resources
• Assistance following hospitalization

Financial, Legal, Tax & Veterans’ Help

Find reputable assistance with benefits, household expenses, legal questions, taxes, and veterans’ programs.

Resources include:

• Legal assistance
• Tax-preparation assistance
• Utility assistance
• Public benefits
• Social Security and disability benefits
• Veterans’ benefits and services
• Financial counseling and consumer protection

Housing, Protection & Crisis Help

Find housing resources, abuse-reporting information, emergency shelter, and assistance during an urgent or unsafe situation.

Resources include:

• Affordable and supportive housing
• Housing counseling
• Homelessness prevention
• Elder abuse, neglect, and exploitation reporting
• Adult Protective Services
• Domestic-violence assistance
• Emergency shelter
• Crisis contacts

Understanding Eligibility

Programs may consider factors such as:

• Age
• Pinehurst or Moore County residency
• Household income
• Disability
• Homebound status
• Medical or personal-care needs
• Insurance coverage
• Veteran or surviving-spouse status
• Availability of family or caregiver assistance
• Urgency of the situation

Not every program has an income requirement. Do not assume that you will not qualify—contact the organization and ask.

Some programs may have waiting lists or limited service areas. If a program cannot help, ask whether it can recommend another organization.

Before You Apply

Depending on the program, you may be asked to provide:

• Photo identification
• Proof of address
• Proof of age
• Income or benefit information
• Insurance or Medicare cards
• Medical documentation
• Prescription information
• Veteran discharge records
• A description of the assistance needed
• Emergency-contact information

Do not send Social Security numbers, Medicare numbers, banking information, or medical records in response to an unsolicited telephone call, text, or email. Confirm that you are communicating with the legitimate organization before providing sensitive information.

About This Directory

Each detailed resource listing should explain:

• What the program provides
• Who may qualify
• How to apply
• Whether there is a cost
• What geographic area is served
• Whom to call
• Where to find official information
• When the listing was last verified

Programs, eligibility requirements, costs, service areas, and availability can change. Contact the provider directly before relying on a listing.

The Village and Senior Advisory Committee provide this directory for general information. Inclusion does not constitute an endorsement, guarantee eligibility, or create an obligation for the Village to provide or fund the service.